Privacy policy.

Privacy Policy

Spineapple is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, www.spineapple.ca, and when you subscribe to our services.

1. Information We Collect

a. Personal Information

When you interact with our Site or subscribe to a plan, we may collect:

  • Name

  • Email address

  • Payment information (handled securely via third-party processors)

  • Device/browser type

  • IP address

  • Subscription activity

b. Usage Information

We may collect data such as:

  • Pages visited

  • Time spent on site

  • Clicks and navigation behavior

  • Referral source (e.g., from ads or search engines)

2. How We Use Your Information

We use your data to:

  • Provide access to subscription features

  • Process payments securely

  • Send important account or service updates

  • Respond to customer support requests

  • Improve our website experience and services

  • Measure ad campaign performance (Google Ads, etc.)

3. Sharing Your Information

We do not sell your personal information. We may share data with trusted third parties strictly to operate our services:

  • Payment processors (e.g., Stripe, PayPal)

  • Email platforms for updates and support

  • Analytics tools (e.g., Google Analytics)

  • Advertising partners (e.g., Google Ads, Meta Pixel)

All partners are required to handle your data responsibly and in compliance with privacy best practices.

4. Cookies & Tracking Technologies

Spineapple uses cookies to:

  • Remember your preferences and login status

  • Analyze how users interact with our website

  • Measure marketing and advertising effectiveness

You can manage or block cookies in your browser settings.

5. Data Security

We take data protection seriously and implement industry-standard measures, including SSL encryption, secure payment processing, and limited access to personal data.

6. Your Rights & Choices

As a user, you have the right to:

  • Access or update your account information

  • Unsubscribe from marketing emails

  • Contact us to request deletion of your data, where applicable

To exercise any of the above, reach out to us at vidinsgc@spineapple.ca or loich@spineapple.ca.

7. External Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Children's Privacy

Spineapple is not intended for children under the age of 13. We do not knowingly collect personal data from children.

9. Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions or concerns about this policy or how your data is handled, please contact us:

vidinsgc@spineapple.ca
loich@spineapple.ca
www.spineapple.ca

Last Updated: April 20, 2025